DELIVERY INFORMATION 

1. Order Processing & Payment

• All items are subject to stock availability. If an item is unavailable, we’ll contact you with alternative options.
• A 50% deposit or full payment is required before processing. Orders ship only once payment has fully cleared.

2. Delivery Area

• We deliver throughout South Africa.
• International shipping requires arrangement by the customer.

3. Delivery Time Estimates

• Delivery times are based on the shipping date, not the order date.
• We aim to dispatch within 5 business days, excluding weekends and public holidays.
• Gauteng: 1–3 working days
• Rest of South Africa: 3+ working days
• Overnight delivery: Available at the customer’s full cost and must be arranged directly with Safety Signs & Equipment at the time of order.

4. Special Delivery Instructions

Let us know if you have any specific instructions for the delivery team when placing your order.

5. Shipping Costs

• Shipping costs are calculated based on the weight, delivery method, and destination.
• Additional charges may apply for remote areas or oversized items.

6. Damaged or Missing Deliveries

• Report any visible damage upon delivery immediately.
• All complaints must be logged within 7 working days of delivery and include photos and your order number.